Public Health Update

We care about the safety and wellbeing of our staff, audiences, students and our community.

Public Health Update

 

Wednesday March 25, 1pm

A Message from Artistic Director Lourdes Lopez

MCB Artistic Director Lourdes Lopez has written a message for our community during this challenging time. Click here to read or watch the message.

 


 

Wednesday March 25, 12pm

Don Quixote at Broward, Arsht and Kravis postponed

Dear Miami City Ballet friends,

We hope you and your loved ones are healthy and well during this difficult time. In response to the COVID-19 pandemic we are all facing, Miami City Ballet’s Don Quixote performances have been postponed as part of the effort to keep our audiences, the Miami City Ballet family and the community safe.

But we are pleased to let you know that you can experience our spectacular Don Quixote in October this year.
If your situation allows, we recommend holding on to your tickets. Your tickets will be honored for the new performance dates, and your support of Miami City Ballet in that way would be greatly appreciated. We are working with the Arsht, Broward and Kravis Centers to confirm the details. We will be in touch by email as soon as possible with further details, and updates will also be posted at miamicityballet.org and on social media.

If you have questions in the meantime, please contact our Customer Relations team Monday – Friday, from 9am to 5pm by phone or text 305.929.7010, Toll Free 877.929.7010 and CustomerRelations@miamicityballet.org.

Thank you.
We thank you for your patience and support during this challenging situation. Our first priority is and always will be the health and well-being of our patrons, our dancers and staff, and the community. Miami City Ballet is doing everything possible to responsibly care for others and help flatten the curve.

We hope you can join us on the new October dates and we look forward to welcoming you to the theater.

Until then, we hope you and your family stay safe and healthy,

Thank you,
MCB Customer Relations

 

If you can no longer attend, your options are:

Support Miami City Ballet with a tax deductible donation
We hope you will consider donating your tickets as a tax-deductible donation to Miami City Ballet. As a non-profit organization, MCB depends on the generosity of our audiences to put performances on stage, and during these uncertain times, your support will help mitigate the impact of this unprecedented global event. On behalf of everyone at MCB – dancers, musicians, staff and faculty – we are grateful for your support of MCB and Miami’s arts and culture community.

Request a refund
Refunds can also be requested for these postponed performances. Refunds will be processed in approximately 4 weeks from the date of your request. Our Customer Relations team will confirm with you when your refund is processed.

Tickets purchased through our partner theaters
Please note, if you purchased your tickets directly through the our partner theaters, please contact them directly with any queries.

Arsht Center Box Office 
305.949.6722 | Monday – Friday, 12pm – 5pm

Broward Center Box Office
954.462.0222 | Monday – Friday: 9am – 6pm | Saturday & Sunday: 12pm – 6pm

Kravis Center Box Office
561.832.7469 or 800.572.8471 | Monday – Friday, 10pm – 5pm

 


 

Friday March 20, 5pm

Don Quixote at Arsht Center postponed until October

Dear Miami City Ballet friends,

We hope you and your loved ones are healthy and well during this difficult time. In response to the COVID-19 pandemic we are all facing, Miami City Ballet’s Don Quixote performances at the Arsht Center, April 17 – 19, have been postponed as part of the effort to keep our audiences, the Miami City Ballet family and the community safe.

But we are pleased to let you know that you can experience our spectacular Don Quixote in October this year.
If your situation allows, we recommend holding on to your tickets. Your tickets will be honored for the new performance dates, and your support of Miami City Ballet in that way would be greatly appreciated. We are working with the Arsht Center to confirm the details. We will be in touch by email as soon as possible with further details, and updates will also be posted here on our website and on social media.

If you have questions in the meantime, please contact our Customer Relations team Monday – Friday, from 9am to 5pm by phone or text 305.929.7010, Toll Free 877.929.7010 and CustomerRelations@miamicityballet.org.

Thank you.
We thank you for your patience and support during this challenging situation. Our first priority is and always will be the health and well-being of our patrons, our dancers and staff, and the community. Miami City Ballet is doing everything possible to responsibly care for others and help flatten the curve.

We hope you can join us on the new October dates and we look forward to welcoming you to the theater.

Until then, we hope you and your family stay safe and healthy,

Thank you, MCB Customer Relations

If you can no longer attend, your options are:

Support Miami City Ballet with a tax deductible donation
We hope you will consider donating your tickets as a tax-deductible donation to Miami City Ballet. As a non-profit organization, MCB depends on the generosity of our audiences to put performances on stage, and during these uncertain times, your support will help mitigate the impact of this unprecedented global event. On behalf of everyone at MCB – dancers, musicians, staff and faculty – we are grateful for your support of MCB and Miami’s arts and culture community.


Request a refund

Refunds can also be requested for these postponed performances. Refunds will be processed in approximately 4 weeks from the date of your request. Our Customer Relations team will confirm with you when your refund is processed.

Tickets purchased through Arsht Center Box Office
Please note, If you purchased your tickets through the Arsht Center, please contact the Arsht Center Box Office directly on 305.949.6722, Monday – Friday, 12pm – 5pm.

 


 

Friday March 13, 2020, 6pm

Update from Executive Director Tania Castroverde Moskalenko and Artistic Director Lourdes Lopez

Dear Miami City Ballet friends,

The safety and health of our artists, students, staff, community and everyone at Miami City Ballet is our top priority. With the news around the coronavirus (COVID-19), we want to share with you that we are closely monitoring the developments of the COVID-19 virus from the Center for Disease Control and Prevention, the City of Miami Beach, local offices of Emergency Management and our partner theaters in Miami, Ft Lauderdale and West Palm Beach.

At this time, we are taking the following precautions to do our part to minimize risk to our communities.

  • Upcoming performances of Don Quixote at Kravis Center on March 20-22 have been postponed. Current ticket-holders will receive an email from MCB outlining options and next steps.
  • Classes at Miami City Ballet School at our studios on Miami Beach and all other MCB events are cancelled from March 13, 2020 at the close of business day and reopen on April 13, 2020.
  • The MCB Gala has been postponed and new date will be announced at a later date.
  • Upcoming April performances of Don Quixote at Arsht Center and Broward Center remain scheduled as planned.
  • Our MCB office and studios on Miami Beach will be closed and the administrative staff will be working from home from March 13, 2020 end of business day and reopen on April 13, 2020.

As we move forward together, we will continue to monitor the situation and will share any updates with you on our website and social media:

Performing is our lifeblood. We exist to bring joy, inspiration, empowerment and entertainment to our audiences and communities through dance. This is a journey that we are all on together. Our staff and artists devote a tremendous amount of hard work to bring you wonderful productions, but in these uncertain times, we anticipate a significant financial loss. We ask you to consider how your contributions to MCB could help sustain and support us during this critical period,  whether it is through the donation of your purchased tickets or renewing subscriptions to our 2020-21 season (which will be announced next week) or through a contributed gift. We deeply appreciate all your love and support. Thank you.

We hope you and your family stay safe and healthy,

Lourdes Lopez                         Tania Castroverde Moskalenko
Artistic Director                       Executive Director

 

Don Quixote at Kravis Center – Postponed  

Our performances of Don Quixote at Kravis Center, March 20 – 22 have been postponed to a later date that will be announced as soon as possible.

If you have tickets to Don Quixote at Kravis Center, your tickets will be honored for the new performance dates. We will be in touch with all ticket-holders by email with further details by end of business of Mon March 16, and we look forward to welcoming you to the theater to experience our spectacular Don Quixote on the new dates. Should you not be able to attend on different dates, your options will be:

  • You may opt to exchange your tickets for upcoming performances of Don Quixote at Arsht Center, April 17-19 or Broward Center, April 25-26.
  • We hope you will consider donating your tickets as a tax-deductible donation to Miami City Ballet. As a non-profit organization, MCB depends on the generosity of our audiences to put performances on stage. During these uncertain times, your support is critical and on behalf of everyone at MCB – dancers, musicians, staff and faculty – we are grateful for your support of MCB and Miami’s arts and culture community.
  • Refunds can also be requested by calling Customer Relations for these postponed performances. Refunds will be processed in approximately 4 weeks. Customer Relations will confirm with you when your refund is processed.
  • We will be in contact with ticket-holders by email before end of business on Mon March 16.

Don Quixote at Arsht Center and Broward Center – Currently scheduled as originally planned

At this time, we are committed to honoring our full performance schedule for Don Quixote at the Arsht and Broward Centers. In the event this status does change, we will post the update on our website and on social media, and ticket-holders will be notified by email. If you are a ticket-holder who does not wish to attend, options are below:

  • You can consider donating your tickets as a tax-deductible donation to Miami City Ballet. As a non-profit organization, MCB depends on the generosity of our audiences to put performances on stage and to support MCB’s future. During these uncertain times, and we are deeply appreciative for your support.
  • MCB Subscribers may exchange tickets at no fee and/or replace lost tickets by contacting MCB Customer Relations at least 72 hours prior to the scheduled performance.

MCB School and Community Division Classes – Cancelled until April 13, 2020

All MCB School Classes and Community Division classes are cancelled from March 14 until April 13, 2020.

Changes to the schedule include:

  • Spring Break Workshop – rescheduled for August 17 – 21, 2020.
  • School year will be extended for two weeks through June 20, 2020.

More information will be communicated at a later date. All Summer Intensives are scheduled as planned. For more information please contact school@miamicityballet.org.

If you have recently attended a class and have returned from an area that is on the CDC travel warning list or have come in contact with an infected person, please notify MCB School immediately at school@miamicityballet.org.

Miami City Ballet 2020 Gala – Postponed

Miami City Ballet’s 2020 Gala and Crash the Gala events, originally scheduled for March 14, have been postponed. The events will be rescheduled for a later date. For more information please contact Ruth Robinson at ruth.robinson@miamicityballet.org or Lisa Pollack at lisa.pollack@miamicityballet.org. 

MCB Community Events – Cancelled for 30 days

All MCB Community Engagement events, interactions, site visits, classes and performances are cancelled until April 13, 2020. Programs connected to public schools will follow Miami-Dade County Public Schools decisions.

Isolation advice

The Center for Disease Control and offices of local Emergency Management are regularly updating on isolation advice. MCB staff are following this advice and we ask that our patrons adhere to the same guidelines. For tips on how you can reduce your risk of infection, MCB urges you to visit the Center for Disease Control (CDC).

Contact Us

For more information, contact Miami City Ballet Customer Relations Monday – Friday 9am – 5pm on 305.929.7010, Toll Free at 877.929.7010 or email CustomerRelations@miamicityballet.org. In this unprecedented situation, our Customer Relations team is fielding a tremendous volume of requests and we greatly appreciate your patience and understanding. We will respond to you as soon as possible.

 


 

Tuesday March 10, 2020

We care about the safety and wellbeing of our staff, audiences, students and our community. In response to the COVID-19 virus, measures have been added to our nightly cleaning protocol, informed by the Center for Disease Control and Prevention and the City of Miami Beach, at our Miami City Ballet (MCB) studios and offices on 2200 Liberty Avenue in Miami Beach. This includes disinfecting doorknobs, stair rails, high-touch areas and ballet barres. Hand sanitizing wipes are also available to all guests at the security desk and disinfecting wipes are available in every studio.

MCB School
Currently, all MCB School classes are scheduled as originally planned. If you are returning from an area that is on the CDC travel warning list or have come in contact with an infected person, please notify MCB School immediately at school@miamicityballet.org.

Performances of Don Quixote
We are working closely with our partner theaters to monitor the situation. At this time, we are committed to honoring our full performance schedule for Don Quixote at the Arsht, Broward and Kravis Centers. In the event this status does change, we will post the update on our website and on our social media platforms, and ticket-holders will be notified by email.

At this time, we are not offering refunds for discretionary non-attendance. If you are a ticket holder that does not wish to attend, options are below:

  • You can transfer your ticket purchase as a donation to MCB and have MCB send you a receipt of your tax-deductible donation. As a non-profit, MCB depends on the generosity of our audiences to present dance on stage. Transferring your ticket purchase to a donation supports MCB’s future, and we thank you.
  • MCB Subscribers may exchange tickets at no fee and/or replace lost tickets by contacting MCB Customer Relations at least 72 hours prior to the scheduled performance.

 

If there are extenuating circumstances, please contact MCB Customer Relations Monday – Friday 9am – 5pm at 305.929.7010, Toll Free 877.929.7010 or CustomerRelations@miamicityballet.org.

For tips on how you can reduce your risk of infection, MCB urges you to visit the Center for Disease Control (CDC) at: https://www.cdc.gov/coronavirus/2019-ncov/about/prevention-treatment.html.